{"id":137950,"date":"2026-07-15T09:30:28","date_gmt":"2026-07-15T07:30:28","guid":{"rendered":"https:\/\/www.verreriebiot.com\/contact-faq\/"},"modified":"2026-07-15T09:30:28","modified_gmt":"2026-07-15T07:30:28","slug":"contact-faq","status":"publish","type":"page","link":"https:\/\/www.verreriebiot.com\/en\/contact-faq\/","title":{"rendered":"Contact – FAQ"},"content":{"rendered":"\r\n\r\n
\r\n\r\n
\r\n\r\n
\r\n\r\n

FAQ<\/h2>\n<\/div><\/div>\r\n\r\n

Find answers to the questions you may have before your visit<\/p>\n<\/div><\/div><\/div><\/div>\r\n\r\n

\r\n\r\n
\r\n\r\n
Can I bring my dog?<\/h5>

Yes, dogs are welcome at La Verrerie de Biot. We simply ask that they remain on a lead in the galleries and the ecomuseum for everyone's safety.<\/p>\n<\/div><\/div>\r\n\r\n

Is it wheelchair accessible?<\/h5>

Yes the site is fully wheelchair accessible.<\/p>\n<\/div><\/div>\r\n\r\n

Is there on-site parking?<\/h5>

Yes, 500 spaces for cars and buses. Parking is free for the first 30 minutes, then \u20ac0.50\/h.
\nIn addition, parking is free with any purchase of \u20ac6 or more. This ensures spaces remain available and secure for our visitors and prevents misuse. Admission remains free.<\/p>\n<\/div><\/div>\r\n\r\n

What are the entry fees?<\/h5>

Admission is free and self-guided. You can watch the glassmakers at work every day during the Glassworks' opening hours.<\/p>\n<\/div><\/div>\r\n\r\n

Do you offer guided tours for groups?<\/h5>

Yes. Please contact us at verrerie@verreriebiot.com for more information and private group bookings.<\/p>\n<\/div><\/div><\/div>\r\n\r\n

\r\n\r\n
My glass is broken \u2014 can I bring it in for repair?<\/h5>

We do not offer repairs \u2014 our pieces are formed while the glass is molten and we cannot reassemble pieces once the product has cooled and been finished.<\/p>\n<\/div><\/div>\r\n\r\n

Can I put hot liquids in your glassware?<\/h5>

No. Our glass is sensitive to thermal shock and is not designed for hot liquids.<\/p>\n<\/div><\/div>\r\n\r\n

Can I put your products in the dishwasher?<\/h5>

For glass and ceramics, yes \u2014 but the detergent used must be non-corrosive.
\nFor the acrylic pool range, use the top rack and a low temperature. We do, however, recommend hand washing to preserve its beauty over time.<\/p>\n<\/div><\/div>\r\n\r\n

Do I need to book a glassblowing workshop?<\/h5>

No booking is required.
\nDuration: approx. 20 min
\nPrice: \u20ac68 per person for the blowing session and pickup of your piece can be collected from 5 p.m. the following day (or from Tuesday 5 p.m. for weekend sessions).<\/p>\n<\/div><\/div><\/div><\/div>\r\n\r\n

\r\n\r\n
\r\n\r\n

Can't find the answer you're looking for?<\/h4>\n<\/div><\/div>\r\n\r\n

Contact us directly, we'll be happy to help.<\/p>\n<\/div><\/div>\r\n\r\n

Contact us<\/a><\/div><\/div><\/div><\/div>\r\n\r\n
\r\n\r\n
\r\n\r\n
\r\n\r\n

Send us a message<\/p>\n<\/div><\/div>\r\n\r\n

Fill in the form and we will reply within 24 hours.<\/p>\n<\/div><\/div><\/div><\/div>\r\n\r\n

\r\n\r\n
\r\n\r\n
<\/div>
\r\n\r\n